Customer Testimonials
Great service - would definitely buy from them again.
I had a warranty recall on my Ford RV.Didn’t get too much help until I reached Armondo at Toms Trucks in the Santa Fe service department.He said bring it in and we’ll get right on it.He was true to his word.They even located a part from another recall for the same problem to get me back on the road the same day.Service how it used to be !
It was an absolute pleasure to work with these guys! Brought our RV for a Recall- got scheduled within a week and was amazed they finished everything 3 days before they told us they would! It is definitely worth our drive of 2 hours to get to them! Will not take our RV anywhere else!
Amir is the most helpful salesman, he helped us find the best truck option available. Go here.
When I came in on June 5 2023 Albert greeted me with professional and the the whole service department was excellent….very happy with the quality of service…. Tom B
The Tom's Service Department was extremely professional when it came to an issue with my new truck. They worked hard with Ford to get the issue resolved. They kept great communication with me and went above and beyond to get me back on the road.
(Translated by Google) Everything in relation to parts for trucks and new vehicles and trucks. (Original) Todo en referente a partes para camiones y vehículos y camiones nuevos.
Danny was exceptional and was able to facilitate the Recall Repairs on my 2021 Jayco Redhawk Class C Motorhome (on an E450 Cutaway Chassis). The other Ford dealerships, in the Southern California area, were unable and/or unwilling to assist me with a Ford Recall issue for my Motorhome, but Danny @ Tom’s Truck Center came through!!! We are on an RV road-trip across America and Danny ensured we were not stopped and stranded like the other Southern California Ford dealerships did. Danny is awesome!
I was on a trip in my A Class RV. I needed work done on my Ford Chassis. Danny knew I was having to pay hotel costs due to being in my RV and we had planned on having the work completed but Friday. During the work, Danny, my Service Rep, discovered a missing part. It was Friday at about noon, and the mechanic leaves at 4. Danny ordered a Lyft to go get the missing part. That was excellent customer service and saved me hundreds of dollars and DELIGHTED me enough to write this review. I recommend Tom's Truck ...
Took my Truck to Tom's after taking it to another place that worked on it 15 times and still couldn't figure out the problem. Tom's figure out the problem in about an hour. Great job Danny and John for great customer service and being very knowledgeable. I will tell my fellow Truck drivers about my great experience. 5 stars.....
It's a Truck dealer. They sell and work on trucks.
Tom's truck center is our to go place whenever our trucks need service or any repair. Their service and parts department are very professional and they answer all your questions . They keep you updated on the status of your repair or service. We recommend this place to all our friends and family members.
Great place for parts. Sales reps are super knowledgeable and helpful.
TOP NOTCH from start to finish! Danny and Armando provided WORLD CLASS service. They were both professional, forthcoming and honest about my trucks needs and the timeframes for repair. To say my expectations were exceeded would be an understatement. I left Toms feeling like Danny and Armando went above and beyond to help us get our truck back on the road. I will never truck my truck with another repair shop, its Toms for us from here on out!
Albert is very nice guy! He teach me many knowledge about the box truck. Every time I bring office truck to repair, very professional! That why our company do the service here.
Good place, fast service
Alex is a great sales person, he can help you with anything, he's very knowledgeable.
Danny was awesome. He’s professional and very nice. He helped me get in line for alignment the same day. Got it done quickly and I’m back on the road within a few hours. I recommend this place 100%
The best service ever!!! Ask for Danny…
Great service. Easy to do business with
Great service and great hospitality. Danny gots it going on !!
great/fast service! quick and easy.
Our service writer Aaron Cummings kept us informed through the whole process. Very well done!
Danny was great throughout the repair process. I am now enjoying my RV again. Thank you, Danny.
(Translated by Google) Good service (Original) Buen Servicio
Alex in the service center in the absolute best!! He went above and beyond to help me get a part that I was having a difficult time locating. I cannot be thankful enough to his wonderful customer service. I will continue to do business with Tom's Truck Center in the future without a doubt!
Great professional team
Tom’s is great, fast and efficient!
Aaron in service was polite, timely with responses and very helpful!
Great overall service!
Thank you for the service. Toms truck center is a good place to take your trucks. Shoutout to Danny Garza as well for the excellent service
Well Stocked, friendly service.
In doing business with Tom's years ago, they were the first truck center I thought of when I needed help on a non-sale related question. Without hesitation, Mike Hacken took immediate action on purely providing me the information I needed within 15 minutes of a meeting I was having requiring that information. Their professionalism was tried and true then and just confirmed that culture has not changed, great job and much appreciated.
If you have a commercial vehicle this is the place to bring it and get it serviced. For the past 3 years We have been bringing our trucks here and they never disappoint us. The staff is very friendly and professional. We bought some of our trucks here too and their sales team is just as amazing as their service department team.
I met and worked with Danny. Probably the best service advisor I’ve worked with in the over 40 years I’ve owned trucks!!! 1st time customer. Forever customer. Thank you guys!!!
Our service advisor Michelle was great. She was able to get our truck repaired in a day and a half. Thank you Michelle!
We have been going to Tom's Truck Center for a few years now. They have great customer service. My service advisor, Danny, is very knowledgeable, friendly, and professional. He will go out of his way to satisfy our company's needs.
Danny was Great!! Super helpful and worked with GSA!! Two trucks serviced and they provided excellent detailed reports
(Translated by Google) Excellent Spanish and English service. Magnificent accessibility next to the freeway. There is not much waiting. (Original) Excelente servicio español e ingles .accesibilidad magnifica al lado del freeway.no hay mucha espera.
Good service over the phone, very slow parts counter. They have the stuff you need, I would come back.
My service advisor was able to get my class a rv in for service with no delay. He made me feel welcomed at a truck center and made me feel very comfortable.
(Translated by Google) I'm looking for my truck! And now I know where to go! Aya see you if God allows Tom's truck Center I love to see, all the positive, in the comments 💪🏻👍🏻👍🏻👍🏻👍🏻 (Original) Ando buscando un mi camión! Y ya se a donde ir! Aya nos vemos si Dios lo permite Tom’s truck Center Me encanta ver, todo lo positivo, en los comentarios 💪🏻👍🏻👍🏻👍🏻👍🏻
Albert ; He is the best assistant for repairs and spare parts with his great experience of more than 30 years, he speaks English and Spanish, he will treat you like a family.
Im deeply thankful to Mike Hacken and Tom’s Truck Center for making my truck purchase experience so easy... i remember walking in on a Saturday evening after business hours and he was one of the guys willing to help anyone. I really appreciate the time and the effort he put into us to make it Happen, and the rest is history. Thanks a lot Mike. Wishing everyone at Toms Truck Center a Happy New Year. -Metal Recycling Services of California LLC
We work with Mike Hacken, he is the best. He’s professional, he’s really patient. We definitely gonna come back to him if we need more trucks!
I had the pleasure of working with Mike Hacken at Tom’s Truck Center on the purchase of my new truck. Mike did a great job communicating with me through the process and taking care of everything I needed. I highly recommend Mike and Tom’s Truck Center,
(Translated by Google) I found what I was looking for thanks to the staff (Original) Encontré lo que buscaban gracias al personal
Friendly service
We had the pleasure of working with Mike Hacken, Salesman. This was our first company truck, Mike was patient with us and answered all of our questions. Mike, did his due deligance and looked for a commercial truck to fit our needs. We are hopeful that our company will continue to grow and we will reach out to Mike & Tom's truck for our next company truck. We fully recommend Mike and Tom's Truck Center, we would say they are the best in Southern California,
The only place to go for commercial original truck parts. Price is decent if you have an account here.
Spoke with Greg Norman - excellent customer service, went above and beyond to help me order the correct parts. Very knowledgeable and helpful. Highly recommend.
Been through a lot of different dealerships trying to find the perfect fit for my business. Greg Norman in parts, and Danny in the service department are true professionals and I truly appreciate them.
Anthony Gonzalez in the parts department is honest and very helpful i can e-mail or call and i will get a quick response and have my parts the next day he keeps the fleet of trucks going thanks Anthony and everyone at Tom's.
Best place to buy commercial trucks. They really came through for me and were easy to work with. Highly recommend.
The sales staff is helpful, knowledgeable, and courteous. Eric always exceeds my expectations, and keeps my UD going. Top notch vendors!
Awsome service techs know what they are doing hard to find these days.
Michelle Sawyer is very friendly, helpful & honest . She knows what she is doing . She did everything within her capability and straight to the point. Great in customer care.
Danny from Service is Awesome
Great service
Always helpful and has the parts I need
Great customer service!! Mike helped us find the perfect truck for us. defiantly recommend Tom's Truck!
Excellent service and communication!!! Thank you Michelle!!!!!
Awesome service from Tone & the Tom's Truck Center crew! I work for Iron Horse Repair on Maui & Tom's Truck Center has always provided us with exceptional service when it comes to purchasing parts & trucks! Thank you!
Awesome employees easy in easy out spectacular trucks
WOW exceptional parts service Freddy in the call center is one of the most knowledgeable parts guys i have ever worked with in 10 years in the business. Tone the parts manager is reasonable when it come to pricing and returns definitely recommend shopping here for all isuzu hino and ford parts really unbeatable service .Ask for freddy you wont regret it ..
always very helpful and fast, and best place to order ud parts in the united states.
Knowlege of truck park, very helpfull finding what i needed
Tom's Truck Center, Santa Ana - Service is great! OJ takes great care of his customers. 🙂 Thank you!
These guys are great! We take our class A RV to them for all our maintenance work. They are quick and reliable quality without hassles.
Great customer service
The only truck center that had the part I needed to get on the road again.
Fast and Friendly staff. Great workmanship.
Tom's Truck Center builds all of our trucks to order in a timely manner and at a fair price. They even help us advertise on their bill board. Thanks again and we'll be back for more trucks!
Great, attentive and friendly customer service. It's nice to deal with a business that really appreciates their customers.
Great service - would definitely buy from them again.
I had a warranty recall on my Ford RV.Didn’t get too much help until I reached Armondo at Toms Trucks in the Santa Fe service department.He said bring it in and we’ll get right on it.He was true to his word.They even located a part from another recall for the same problem to get me back on the road the same day.Service how it used to be !
It was an absolute pleasure to work with these guys! Brought our RV for a Recall- got scheduled within a week and was amazed they finished everything 3 days before they told us they would! It is definitely worth our drive of 2 hours to get to them! Will not take our RV anywhere else!
Amir is the most helpful salesman, he helped us find the best truck option available. Go here.
When I came in on June 5 2023 Albert greeted me with professional and the the whole service department was excellent….very happy with the quality of service…. Tom B
The Tom's Service Department was extremely professional when it came to an issue with my new truck. They worked hard with Ford to get the issue resolved. They kept great communication with me and went above and beyond to get me back on the road.
(Translated by Google) Everything in relation to parts for trucks and new vehicles and trucks. (Original) Todo en referente a partes para camiones y vehículos y camiones nuevos.
Danny was exceptional and was able to facilitate the Recall Repairs on my 2021 Jayco Redhawk Class C Motorhome (on an E450 Cutaway Chassis). The other Ford dealerships, in the Southern California area, were unable and/or unwilling to assist me with a Ford Recall issue for my Motorhome, but Danny @ Tom’s Truck Center came through!!! We are on an RV road-trip across America and Danny ensured we were not stopped and stranded like the other Southern California Ford dealerships did. Danny is awesome!
I was on a trip in my A Class RV. I needed work done on my Ford Chassis. Danny knew I was having to pay hotel costs due to being in my RV and we had planned on having the work completed but Friday. During the work, Danny, my Service Rep, discovered a missing part. It was Friday at about noon, and the mechanic leaves at 4. Danny ordered a Lyft to go get the missing part. That was excellent customer service and saved me hundreds of dollars and DELIGHTED me enough to write this review. I recommend Tom's Truck ...
Took my Truck to Tom's after taking it to another place that worked on it 15 times and still couldn't figure out the problem. Tom's figure out the problem in about an hour. Great job Danny and John for great customer service and being very knowledgeable. I will tell my fellow Truck drivers about my great experience. 5 stars.....
It's a Truck dealer. They sell and work on trucks.
Tom's truck center is our to go place whenever our trucks need service or any repair. Their service and parts department are very professional and they answer all your questions . They keep you updated on the status of your repair or service. We recommend this place to all our friends and family members.
Great place for parts. Sales reps are super knowledgeable and helpful.
TOP NOTCH from start to finish! Danny and Armando provided WORLD CLASS service. They were both professional, forthcoming and honest about my trucks needs and the timeframes for repair. To say my expectations were exceeded would be an understatement. I left Toms feeling like Danny and Armando went above and beyond to help us get our truck back on the road. I will never truck my truck with another repair shop, its Toms for us from here on out!
Albert is very nice guy! He teach me many knowledge about the box truck. Every time I bring office truck to repair, very professional! That why our company do the service here.
Good place, fast service
Alex is a great sales person, he can help you with anything, he's very knowledgeable.
Danny was awesome. He’s professional and very nice. He helped me get in line for alignment the same day. Got it done quickly and I’m back on the road within a few hours. I recommend this place 100%
The best service ever!!! Ask for Danny…
Great service. Easy to do business with
Great service and great hospitality. Danny gots it going on !!
great/fast service! quick and easy.
Our service writer Aaron Cummings kept us informed through the whole process. Very well done!
Danny was great throughout the repair process. I am now enjoying my RV again. Thank you, Danny.
(Translated by Google) Good service (Original) Buen Servicio
Alex in the service center in the absolute best!! He went above and beyond to help me get a part that I was having a difficult time locating. I cannot be thankful enough to his wonderful customer service. I will continue to do business with Tom's Truck Center in the future without a doubt!
Great professional team
Tom’s is great, fast and efficient!
Aaron in service was polite, timely with responses and very helpful!
Great overall service!
Thank you for the service. Toms truck center is a good place to take your trucks. Shoutout to Danny Garza as well for the excellent service
Well Stocked, friendly service.
In doing business with Tom's years ago, they were the first truck center I thought of when I needed help on a non-sale related question. Without hesitation, Mike Hacken took immediate action on purely providing me the information I needed within 15 minutes of a meeting I was having requiring that information. Their professionalism was tried and true then and just confirmed that culture has not changed, great job and much appreciated.
If you have a commercial vehicle this is the place to bring it and get it serviced. For the past 3 years We have been bringing our trucks here and they never disappoint us. The staff is very friendly and professional. We bought some of our trucks here too and their sales team is just as amazing as their service department team.
I met and worked with Danny. Probably the best service advisor I’ve worked with in the over 40 years I’ve owned trucks!!! 1st time customer. Forever customer. Thank you guys!!!
Our service advisor Michelle was great. She was able to get our truck repaired in a day and a half. Thank you Michelle!
We have been going to Tom's Truck Center for a few years now. They have great customer service. My service advisor, Danny, is very knowledgeable, friendly, and professional. He will go out of his way to satisfy our company's needs.
Danny was Great!! Super helpful and worked with GSA!! Two trucks serviced and they provided excellent detailed reports
(Translated by Google) Excellent Spanish and English service. Magnificent accessibility next to the freeway. There is not much waiting. (Original) Excelente servicio español e ingles .accesibilidad magnifica al lado del freeway.no hay mucha espera.
Good service over the phone, very slow parts counter. They have the stuff you need, I would come back.
My service advisor was able to get my class a rv in for service with no delay. He made me feel welcomed at a truck center and made me feel very comfortable.
(Translated by Google) I'm looking for my truck! And now I know where to go! Aya see you if God allows Tom's truck Center I love to see, all the positive, in the comments 💪🏻👍🏻👍🏻👍🏻👍🏻 (Original) Ando buscando un mi camión! Y ya se a donde ir! Aya nos vemos si Dios lo permite Tom’s truck Center Me encanta ver, todo lo positivo, en los comentarios 💪🏻👍🏻👍🏻👍🏻👍🏻
Albert ; He is the best assistant for repairs and spare parts with his great experience of more than 30 years, he speaks English and Spanish, he will treat you like a family.
Im deeply thankful to Mike Hacken and Tom’s Truck Center for making my truck purchase experience so easy... i remember walking in on a Saturday evening after business hours and he was one of the guys willing to help anyone. I really appreciate the time and the effort he put into us to make it Happen, and the rest is history. Thanks a lot Mike. Wishing everyone at Toms Truck Center a Happy New Year. -Metal Recycling Services of California LLC
We work with Mike Hacken, he is the best. He’s professional, he’s really patient. We definitely gonna come back to him if we need more trucks!
I had the pleasure of working with Mike Hacken at Tom’s Truck Center on the purchase of my new truck. Mike did a great job communicating with me through the process and taking care of everything I needed. I highly recommend Mike and Tom’s Truck Center,
(Translated by Google) I found what I was looking for thanks to the staff (Original) Encontré lo que buscaban gracias al personal
Friendly service
We had the pleasure of working with Mike Hacken, Salesman. This was our first company truck, Mike was patient with us and answered all of our questions. Mike, did his due deligance and looked for a commercial truck to fit our needs. We are hopeful that our company will continue to grow and we will reach out to Mike & Tom's truck for our next company truck. We fully recommend Mike and Tom's Truck Center, we would say they are the best in Southern California,
The only place to go for commercial original truck parts. Price is decent if you have an account here.
Spoke with Greg Norman - excellent customer service, went above and beyond to help me order the correct parts. Very knowledgeable and helpful. Highly recommend.
Been through a lot of different dealerships trying to find the perfect fit for my business. Greg Norman in parts, and Danny in the service department are true professionals and I truly appreciate them.
Anthony Gonzalez in the parts department is honest and very helpful i can e-mail or call and i will get a quick response and have my parts the next day he keeps the fleet of trucks going thanks Anthony and everyone at Tom's.
Best place to buy commercial trucks. They really came through for me and were easy to work with. Highly recommend.
The sales staff is helpful, knowledgeable, and courteous. Eric always exceeds my expectations, and keeps my UD going. Top notch vendors!
Awsome service techs know what they are doing hard to find these days.
Michelle Sawyer is very friendly, helpful & honest . She knows what she is doing . She did everything within her capability and straight to the point. Great in customer care.
Danny from Service is Awesome
Great service
Always helpful and has the parts I need
Great customer service!! Mike helped us find the perfect truck for us. defiantly recommend Tom's Truck!
Excellent service and communication!!! Thank you Michelle!!!!!
Awesome service from Tone & the Tom's Truck Center crew! I work for Iron Horse Repair on Maui & Tom's Truck Center has always provided us with exceptional service when it comes to purchasing parts & trucks! Thank you!
Awesome employees easy in easy out spectacular trucks
WOW exceptional parts service Freddy in the call center is one of the most knowledgeable parts guys i have ever worked with in 10 years in the business. Tone the parts manager is reasonable when it come to pricing and returns definitely recommend shopping here for all isuzu hino and ford parts really unbeatable service .Ask for freddy you wont regret it ..
always very helpful and fast, and best place to order ud parts in the united states.
Knowlege of truck park, very helpfull finding what i needed
Tom's Truck Center, Santa Ana - Service is great! OJ takes great care of his customers. 🙂 Thank you!
These guys are great! We take our class A RV to them for all our maintenance work. They are quick and reliable quality without hassles.
Great customer service
The only truck center that had the part I needed to get on the road again.
Fast and Friendly staff. Great workmanship.
Tom's Truck Center builds all of our trucks to order in a timely manner and at a fair price. They even help us advertise on their bill board. Thanks again and we'll be back for more trucks!
Great, attentive and friendly customer service. It's nice to deal with a business that really appreciates their customers.
