Tom's has always provided quick turn around, professional service. There is always a great deal of contact and follow-up from the service department.
Leading salesman Mike Hacken has been a great help to our company in leasing a brand new 2019 Isuzu FTR lift gate stakebed and 2 additional FTR cab chassis for our custom highway painting bodies. Mike searched nationwide for rare factory 152" wheelbase units for us and secured them within our tight delivery timelines. His knowledge of both Hino and Isuzu truck outfitting is impressive. Even the outsourced stakebed body with special order aluminum rapid travel liftegate were handled flawlessly and ahead of schedule. Go see Mr. Hacken for your next truck if you want painless paperwork and quick turn around times.Jeff Llewellyn, VPPayco Specialites, Inc.
Mike Hacken helped me out with the purchase of a new Ford F650 for my company. There were a lot of moving parts with this purchase and Mike went out of his way to make it happen. Can’t say enough about the customer service over at Tom’s trucks.
Great customer service
We bought and service our Hino 195 with Toms Truck Center. We experienced a problem with our Hino 195 which was resolved by Tone and Peewee in a professional matter. We were very delighted with there service and on our decision in being serviced by Toms Truck Center - IFI
Mike Hacken was very helpful with purchasing our latest refrigerated van. He made the process easy and kept me informed on a regular bases on the status of the vehicle. Mike was very responsive. My company will return again down the line when we need another vehicle.
Let me just say... Honesty, integrity, ethical, kind, patient, sincere and understanding...Those are the words I think of when I think of "Tone" short for Anthony Gonzalez at Carmenita Truck Center! Long story short, I'm a single woman who had looked everywhere for a part online, something unfortunate happened when I placed my order and as soon as I spoke to "Tone", the issue was resolved and I had my part that same day! I'm serious...Carmenita Ford is really fortunate to have someone like that who cares even when no one is looking...People like him are hard to find! Thank you "Tone" Anthony Gonzalez and Carmenita Ford...I'm beyond impressed with the way the situation was handled and your customer satisfaction is #1! Thank you
Thank you Mike Hacken for the great custumer service. I would highly recommend Mike, he was exremely knowlegable and efficient. He was great at communication, performance and delivery. I will definitely work with Mike Hacken for our next purchase.
In the market to buy a truck and Martin was very helpful
Mike Hacken was very helpful with the getting the van my company wanted and answering all our questions. He kept my company in the loop with the status of the modifications of the van. We ended up buying a second one right after. Great support.
The salesman, Mike, was extra helpful. Got all the information n eded for the vehicle and updated me on the status along the process. I will be coming back in the future.