Inside the Mega PDC: Pat Hill
When you step inside the MEGA PDC, you will see our parts salespeople busy making sales either in-person, over the counter, or on the phones. Every parts salesperson goes through extensive training, and has access to the best parts information in order to fulfill a customer’s needs. One vital leader of the sales training is Pat Hill. She has been with the Tom’s Organization for many years, and always keeps the parts sales team up to par. Here’s an insight on our Training Manager, Pat:
1. How long have you been working at the MEGA PDC?
I have been with the Tom’s Organization for 25 years.
2. Have you always been working in truck parts sales? Other professions?
No, I was a part of Tom’s Towing for over two years, and maintained a fleet of buses for Grayline Tours and Robert Holiday for 15 years.
3. What do you like about working at the PDC?
I enjoy working with the entire staff at the MEGA PDC. Everyone in the building makes up one big family.
4. What is your role?
I am the Parts Training Manager.
5. What is the best advice someone has given you for succeeding in this industry?
Just like with everything in life, never give up. If it were easy, everyone would be able to do it.
6. What is one important skill that you have acquired at the PDC?
The number one skill is patience, and I am still working on it.
7. What piece of technology could not work without?
My cell phone is key in this business.
1. Favorite hobbies or activities?
I love working in my yard, and keeping up on my Wii games.
2. How would you spend $1 million?
I would buy a new house, give some to my family, and put the rest away for retirement.
3. Favorite sports teams?
San Francisco 49’ers!
4. If you could live anywhere in the world, where would it be?
The dream location would be Hawaii.
5. What is the best vacation you have ever taken?
I started in San Jose, drove to Winchester House, San Simeon, and ended up at Hearst Castle.
6. If you could host a talk show, who would be your first guest?
7. If you could stay a certain age forever, which age and why?
I would’ve stayed at 30, and put all my current knowledge to good use.
8. If you had $1,000 to spend at one store, which store would you pick?
9. Any funny work stories?
No funny stories, but KC and I always joke about who could outsell who when it comes to parts phone sales.
10. Worst pet peeve?
The worst is hearing someone smacking their gum.